**We have the right to refuse any books that we suspect to be stolen, no payment will be dispersed.
What books do you purchase?
We purchase new and used books in good or better condition. We create our list based on national market conditions and demand for the book. This guide is updated each month.
If a book arrives and does not meet the condition criteria of a good book, we cannot pay for that book (see below). If we cannot purchase the book, it will be recycled. Unfortunately, we cannot return books that we do not buy.
Be advised, we do not return books, so please carefully check the condition of the book.
Do I have to pay for shipping?
No! We pay for it! Once you complete the checkout process, securely pack the books you are selling into a single shipment and print off a prepaid shipping label. These packages will be shipped through USPS Media Mail with a tracking number that is on the half of the label that you keep.
We strongly recommend that you insure the package. We are not responsible for any packages that are lost in the mail. This does not happen often, but it does sometimes.
What if I can’t get my labels to print?
Feel free to contact us through firstname.lastname@example.org with any problems that you encounter. We’d be happy to email you a .pdf version of any label if you are having trouble with them.
What if my book is not currently being purchased?
We create our pricing based on national market conditions and demand for the book. Some titles are oversaturated in the market or are too old for us to buy. We may not currently be buying your book, but check back because we adjust our prices each month.
Is there a time limit on shipping the book(s)?
You need to ship the books to us within 5 days in order to receive your quoted price. If you wait longer, we may adjust the price according to the current guide.
How long does it take to process my order?
Your package will arrive in our warehouse in 4-14 business days. When we receive it, we will process the package and send a check that will arrive in about 7 days. The whole process will take between 2-3 weeks.
What kind of package do I have to use to ship the books?
You may use any sort of regular envelope or box that is able to be mailed. Do not use any special grade packaging (such as a “Flat Rate” box) as we will not cover the extra shipping associated with these upgraded shipping methods.
You may choose to you insure your package. Purchasing insurance at your local post office will protect against books lost or damaged in transit.
We are happy to pay to ship your books, but we cannot be held responsible if the books are lost or damaged in the mail. Please make sure that they are packaged securely to arrive in the condition you sent them.
What if my shipment is damaged or lost in the mail?
Although this doesn’t happen often, occasionally packages are damaged in transit or don’t arrive at our facility. We STRONGLY recommend that you purchase insurance for your packages to cover your cost in the event that something does go wrong.
We refuse damaged packages that are delivered to us in order for you to assess the damage and discuss it with the USPS. If an item is lost, we unfortunately cannot pay for it but the insurance purchased at time of sending should cover it. There are “Parcel Search Request” forms available at usps.com for you to file a claim about lost items.
What if I have more than one book?
You can add more items to an order by entering another ISBN into the dialogue box or by changing the quantity field of an already added book. Please package your books together in the same package to ship to us.