Textbook / GM Assistant – Indiana Wesleyan Univ. Campus Store (Part-time)


Reports to:

Store Manager (Indiana Wesleyan University Campus Store)


Indiana Wesleyan University Campus Store, Marion Indiana

General Job Description:

The Receiving Specialist will manage the textbook inventory as well as the general merchandise inventory for the store.  They are responsible for receiving inventory as well as accurately entering it into the system.  They are also responsible for providing and role modeling excellent service to all customers with courtesy and salesmanship while participating in the stocking and selling of merchandise and textbooks.  The Receiving Specialist must display a commitment to supporting the overall university mission, Tree of Life mission and demonstrate the university’s and Tree of Life’s values.

Duties / Responsibilities:

  • Be competent in all aspects of the point-of-sale system, using cash registers and accurate cash handling for daily monies received. This includes securing tills.
  • Provide excellent customer service while on the sales floor
    • Answer phones, check voicemails to assure quick responses on all bookstore requests
    • Coordinate activities related to the merchandising of textbooks, school supplies, clothing and gifts
    • Maintain store appearance, organization, and cleanliness, including equipment such as rolling racks, shelving, hangers, signage, and display tables
  • Communicate effectively with university faculty, staff, students and campus affiliates both in person and over the phone
  • Conduct store opening and closing procedures on a daily basis and prepare bank deposits
  • Assure maintenance of adequate inventory levels of the bookstore, estimate sales levels, determine and order needed supplies to maintain inventory levels
    • Prepare purchase orders as needed for inventory management
    • Assist with pre-inventory preparation and conducting annual bookstore inventory.
  • Prepare daily administrative and operational reports as required
  • Coordinate with Manager and Marketing for promotional, seasonal, and special events
  • Assist with other stores as needed
  • Assist and/or organize and implement off-site sales at university sporting events
  • Other duties as assigned

Textbook Functions:

  • Confer with Manager on logistical management of book returns, staffing, and shipments
  • Maintain textbook location area according to Tree of Life procedural policies and timeline of duties
  • Maintain books in shelf location at all times
  • Assist with textbook buyback and rental returns
  • Ship and receive textbook orders, maintain shipping calendar and prepare freight shipments
  • Coordinate with the manager on processing online orders and Textbook Butler orders as well as preparing processed orders for Textbook Butler delivery and pick up.

Skills / Qualifications preferred:

  • 1-2 years of experience in retail preferred with a knowledge of selling, merchandising and inventory control
  • Effective communication with strong teamwork skills
  • Detail-oriented with ability to self-start and work independently
  • Computer skills, especially in Microsoft Office and social media applications
  • Able to work with a flexible schedule, including some early evenings and weekends
  • Able to lift up to 50 lbs, carry, shelve, bend and stretch in the performance of bookstore operations as well as stand for long periods of time


The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills requirements of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.