Mail Services Supervisor – Mt. Mercy Campus Store (Part-time)



Campus Store / Mail Room

Reports to:

Store Manager


Mount Mercy University Campus Store, Cedar Rapids IA

Role Introduction:

The Store Operations team works directly with the store managers to integrate the Tree of Life culture into our campus stores.  While we are a “third party” entity, our goal is to engage the campus from within.  Each team member has a defined role, but collaboration is an integral part of who we are.  We are looking for team members who desire to engage the campus community while furthering the culture and values of both Tree of Life and the institution.

We are seeking team members who place high value on teamwork, innovation, and character development.  Each team member should have a strong desire to serve our campus as though they were family.  The mail services supervisor role helps integrate these values within the campus mailroom and campus store.

Role Function:

  • Assume the leadership position of Mail Services, overseeing all operational decisions
  • Report directly to the Store Manager
  • Process and distribute mail/packages for all on-campus students, staff, and faculty
  • Maintains office services by organizing office operations and procedures
  • Communicating with people outside the university, representing the university to customers, vendors, and other external sources
  • Must be able to operate and troubleshoot all mail related services, equipment, and programs
  • Interact with students, parents, staff, and faculty on a regular basis to answer any questions and help with any problems that arise
  • Contributes to team effort by accomplishing related results as needed
  • Inspects, prepares, delivers and collects incoming, outgoing, and interpersonal mail
  • Sorts and distributes all USPS, FedEx, DHL, and UPS packages
  • Performs services for mail and courier duties, misdirected mail readdresses and forwards mail
  • Assists Store Manager with other operational duties as time allows


The above statements are intended to describe the general nature and level of
work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed